Cresta
AI-powered customer service:
What is it
Cresta AI is a cutting-edge contact center intelligence tool powered by artificial intelligence. It's designed to revolutionize customer interactions and optimize team performance.
Key features
- AI-Powered Solutions: Cresta Agent Assist, Cresta Director, Cresta Insights, and Cresta Virtual Agent are tailored to meet diverse team and industry requirements.
- Real-Time Insights: Uncover critical business insights, drive results, and enhance agent productivity and efficiency.
- AI-Enabled Coaching: Empower every agent to excel with personalized coaching and automation of routine tasks.
Pros
- Improved efficiency and effectiveness for sales and customer service teams.
- Enhanced performance management and automation for retention and remote teams.
Cons
No significant drawbacks have been widely reported for Cresta AI.
Summary
Cresta AI is a comprehensive AI-driven solution for contact centers. It empowers businesses to enhance customer interactions, optimize team performance, and gain valuable insights. With its tailored features and proven effectiveness, Cresta AI is a formidable tool for organizations seeking to stay ahead in the competitive customer service landscape.
Want to build your own AI App?
Licode is a no-code platform for builders, businesses and entrepreneurs to create web applications that are natively Powered by AI.
Simple, yet powerful
Easily build SaaS, portals, dashboards, CRMs, chat apps, and form apps. All without code, and all powered by AI.
Enable AI in your app
Licode comes with built-in AI infrastructure that allows you to easily craft a prompt, and use any Large Lanaguage Model (LLM) like Google Gemini, OpenAI GPTs, and Anthropic Claude.
Supplies knolwedge to AI
Licode has a built-in RAG (Retrieval-Augmented Generation) system to retrieve knowledge for your choice of LLMs in your app.
Build UI for your AI app
Licode offers a library of pre-built UI components like header, text, form inputs, charts, tables, AI components, and many more. Ship your AI app together with frontend fast.
Authenticate and manage users
Launch your AI app with sign up and log in pages out of the box. Set private pages for your app to only give access to authenticated users.
Monetise your app
Licode provides built-in Subscriptions and AI credits billing system. Create different subscription plans, set the amount of credits you want to charge for AI Usage.
Accept payment with Stripe
Licode makes it easy for you to integrate Stripe payment gateway in your app. Start earning and grow revenue for you business.
Create custom actions
Give your app a life with Licode Actions. Perform database operations, AI interactions, and third-party integrations.
Store data in the database
Simply create data tables in a secured Licode's database. Empower your AI app with data. Save data easily without any hassle.
Publish and launch
Just one click and your AI app will be out on the Internet for any device. Share it with your team, clients or customers. Update and iterate easily.