Drift
Drift’s Conversation Cloud helps businesses connect with customers in the moments that matter most.
What is it
Drift's Conversation Cloud is an AI-powered platform that empowers businesses to seamlessly connect with their customers through various communication channels, including chat, email, video, and more. It is designed to simplify the process of engaging with customers, building relationships, and driving business outcomes.
Key features
- AI-Powered Chatbots: Provides human-like conversations with customers 24/7.
- Intel & Audiences: Delivers hyper-targeted website experiences based on visitor behavior.
- Conversational Landing Pages (CLPs): Facilitates real-time interactions with website visitors.
- Drift Engage: Identifies and segments visitors, triggering personalized playbooks to drive conversions.
- Bionic Chatbots: Automates and personalizes playbooks based on customer interactions.
- Real-Time ABM Notifications: Alerts sales teams of target account engagement.
- Prospector & AI Engagement Score: Offers data-driven insights and expansion opportunities.
- Site Concierge: Guides visitors through personalized website experiences.
- Meeting Scheduler & Real-Time Notifications: Enables convenient scheduling and engagement tracking.
- Video Messaging: Facilitates personalized and engaging sales conversations.
Pros
- Significant increase in sales efficiency and win rates.
- Enhanced lead generation and improved marketing campaign performance.
- Streamlined customer service and support operations.
- Hyper-personalized customer experiences across multiple channels.
- Easy-to-use interface and intuitive setup process.
Cons
- May require a learning curve for some users to fully utilize advanced features.
- Pricing plans may not be suitable for all business sizes and budgets.
- Relies on AI, which may not always be able to handle complex customer inquiries.
Summary
Drift's Conversation Cloud is a comprehensive AI-driven platform that empowers businesses to engage with customers effectively across multiple communication channels. It offers a wide range of features designed to improve sales efficiency, lead generation, and customer service operations. While it has some drawbacks, such as potential learning curves and pricing limitations, it remains a valuable tool for businesses looking to enhance their customer engagement strategies.
Want to build your own AI App?
Licode is a no-code platform for builders, businesses and entrepreneurs to create web applications that are natively Powered by AI.
Simple, yet powerful
Easily build SaaS, portals, dashboards, CRMs, chat apps, and form apps. All without code, and all powered by AI.
Enable AI in your app
Licode comes with built-in AI infrastructure that allows you to easily craft a prompt, and use any Large Lanaguage Model (LLM) like Google Gemini, OpenAI GPTs, and Anthropic Claude.
Supplies knolwedge to AI
Licode has a built-in RAG (Retrieval-Augmented Generation) system to retrieve knowledge for your choice of LLMs in your app.
Build UI for your AI app
Licode offers a library of pre-built UI components like header, text, form inputs, charts, tables, AI components, and many more. Ship your AI app together with frontend fast.
Authenticate and manage users
Launch your AI app with sign up and log in pages out of the box. Set private pages for your app to only give access to authenticated users.
Monetise your app
Licode provides built-in Subscriptions and AI credits billing system. Create different subscription plans, set the amount of credits you want to charge for AI Usage.
Accept payment with Stripe
Licode makes it easy for you to integrate Stripe payment gateway in your app. Start earning and grow revenue for you business.
Create custom actions
Give your app a life with Licode Actions. Perform database operations, AI interactions, and third-party integrations.
Store data in the database
Simply create data tables in a secured Licode's database. Empower your AI app with data. Save data easily without any hassle.
Publish and launch
Just one click and your AI app will be out on the Internet for any device. Share it with your team, clients or customers. Update and iterate easily.