AI Chatbots in Customer Support
Revolutionize support with AI chatbots working around the clock.
Why AI Chatbots Are Essential for 24/7 Support
Customer expectations are evolving, with immediate responses becoming the norm. Businesses failing to meet these expectations risk losing customers to competitors offering superior service.
AI chatbots offer a powerful solution by providing constant availability without additional costs like night shifts or overtime pay. They handle routine queries efficiently, freeing human agents for complex issues.
The future of customer support is bright with AI. As AI evolves, chatbots will become more capable, understanding nuanced language and delivering personalized assistance that can dramatically enhance customer satisfaction and loyalty.
Why Licode Is the Best Tool for Building AI Chatbots
In today's fast-paced market, speed and efficiency in creating solutions are vital. Licode makes developing AI apps such as chatbots intuitive and quick, necessitating minimal technical skills.
Licode empowers even non-technical professionals—like your customer service team—to build and innovate AI solutions. Our mission aligns with your industry's need to stay competitive and customer-focused.
With Licode, you can craft a tailor-made chatbot experience. Design the interface, integrate up to 7 varied LLMs, customize your data inputs, and effortlessly automate workflows, promising a comprehensive and robust AI solution.
Why use Licode
Benefits of Using Licode for Your Chatbot
Ease of Use
Licode's intuitive platform requires no coding, allowing anyone on your team to build a chatbot quickly.
Multiple AI Models
With seven different LLMs, you can create a chatbot that understands diverse queries and languages.
Seamless Integration
Licode allows easy integration with existing systems via APIs, ensuring smooth transitions without disrupting your infrastructure.
Steps to Build Your AI-Powered Chatbot
- Create an account on Licode: Start by signing up for a Licode account to access the AI app builder.
- Prepare your resources: Gather necessary documents in doc and pdf formats to train your AI chatbot.
- Build your chatbot interface: Use Licode's visual tools to design an engaging and intuitive chatbot interface.
- Customize your AI model: Select from seven LLMs and adjust parameters to suit your customer support needs.
- Add extra features: Implement additional functionalities like language support, sentiment analysis, and personalized responses.
- Market your chatbot: Promote your new AI chatbot to your user base for improved customer engagement and satisfaction.
Enable AI in your app
Licode comes with built-in AI infrastructure that allows you to easily craft a prompt, and use any Large Lanaguage Model (LLM) like Google Gemini, OpenAI GPTs, and Anthropic Claude.
Supply knowledge to your model
Licode's built-in RAG (Retrieval-Augmented Generation) system helps your models understand a vast amount of knowledge with minimal resource usage.
Build your AI app's interface
Licode offers a library of pre-built UI components from text & images to form inputs, charts, tables, and AI interactions. Ship your AI-powered app with a great UI fast.
Authenticate and manage users
Launch your AI-powered app with sign-up and log in pages out of the box. Set private pages for authenticated users only.
Monetize your app
Licode provides a built-in Subscriptions and AI Credits billing system. Create different subscription plans and set the amount of credits you want to charge for AI Usage.
Accept payments with Stripe
Licode makes it easy for you to integrate Stripe in your app. Start earning and grow revenue for your business.
Create custom actions
Give your app logic with Licode Actions. Perform database operations, AI interactions, and third-party integrations.
Store data in the database
Simply create data tables in a secure Licode database. Empower your AI app with data. Save data easily without any hassle.
Publish and launch
Just one click and your AI app will be online for all devices. Share it with your team, clients or customers. Update and iterate easily.
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Don't take our word for it
I've built with various AI tools and have found Licode to be the most efficient and user-friendly solution. In a world where only 51% of women currently integrate AI into their professional lives, Licode has empowered me to create innovative tools in record time that are transforming the workplace experience for women across Australia.
Licode has made building micro tools like my YouTube Summarizer incredibly easy. I've seen a huge boost in user engagement and conversions since launching it. I don't have to worry about my dev resource and any backend hassle.
Other use cases
FAQ
What are the benefits of using AI chatbots in customer support?
AI chatbots offer numerous benefits in customer support. The primary advantage is their ability to operate 24/7, addressing customer queries at any time without delay, thus significantly increasing customer satisfaction. They efficiently handle routine questions, allowing human agents to focus on more complex problems, resulting in enhanced productivity. AI chatbots also provide consistent responses, ensuring a uniform experience for customers. By managing multiple interactions simultaneously, they cater to a larger volume of queries without the need to expand the team. Ultimately, deploying AI chatbots can lead to cost savings and an improved service offering.
How can Licode streamline the development of AI chatbots?
Licode simplifies the development of AI chatbots with its user-friendly platform. It requires no coding experience, making it accessible to all team members, including those without technical skills. Licode offers a range of powerful tools and features such as interfaces to design the chat experience, integration of multiple AI models to enhance understanding and response quality, and automated workflow capabilities to streamline backend processes. Additionally, users can easily connect chatbots to existing systems via API integrations, ensuring smooth data flow and operational continuity. This ease of use reduces time to market and allows businesses to rapidly iterate and improve their AI solutions.
Can AI chatbots replace human agents?
AI chatbots are designed to complement, not replace, human agents in customer support roles. They excel at managing common, repetitive queries, which frees up human agents to focus on more nuanced and personal customer interactions that require empathy or complex problem-solving skills. While chatbots enhance support efficiency, they do not replace the human element necessary for certain customer interactions. As AI technology advances, the role of chatbots may expand, but human agents will remain critical to achieving a holistic customer service strategy. In essence, AI chatbots work alongside human agents to offer a more comprehensive support service.
How secure are AI chatbots built with Licode?
AI chatbots built with Licode are highly secure, designed with robust security protocols to safeguard customer information. Licode employs encryption for data in transit and at rest, ensuring that sensitive data remains protected against unauthorized access. Additionally, user access controls can be customized to define permissions and maintain data integrity. Licode also supports integration with existing security frameworks of the business, providing additional layers of protection. Continuous updates and improvements to the platform guarantee up-to-date security measures, giving businesses peace of mind when deploying AI chatbots in their operations.
Do I need any technical skills to use Licode?
Not at all! Our platform is built for non-technical users.
The drag-and-drop interface makes it easy to build and customize your AI tool, including its back-end logic, without coding.
Can I use my own branding?
Yes! Licode allows you to fully white-label your AI tool with your logo, colors, and brand identity.
Is Licode free to use?
Yes, Licode offers a free plan that allows you to build and publish your app without any initial cost.
This is perfect for startups, hobbyists, or developers who want to explore the platform without a financial commitment.
Some advanced features require a paid subscription, starting at just $20 per month.
The paid plan unlocks additional functionalities such as publishing your app on a custom domain, utilizing premium large language models (LLMs) for more powerful AI capabilities, and accessing the AI Playground—a feature where you can experiment with different AI models and custom prompts.
How can I monetize my AI app?
Licode offers built-in monetization tools that make it simple to generate revenue. You can create subscription plans, set up tiered access, or offer one-time payments for extra AI credits or premium features.
Monetization is powered by Stripe, ensuring secure, seamless payments. Setting up your Stripe account takes only a few minutes, so you can start earning quickly with minimal effort.
Is my data safe with Licode?
We take data security and privacy very seriously with Licode.
All data stored in your app's databases and in your AI model's instructions are encrypted and cannot be retrieved by our teams or by the LLM providers like OpenAI, Google, and Anthropic.
We have implemented GDPR-compliant rules within our systems to ensure that you can always reclaim all data you have uploaded, and that none of your information can be accessed without your prior consent.
In addition, we work with cybersecurity professionals to ensure that all data is hosted and encrypted on a secure server managed by AWS.
How do I get started with Licode?
Getting started with Licode is easy, even if you're not a technical expert.
Simply click on this link to access the Licode studio, where you can start building your app.
You can choose to create a new app either from scratch or by using a pre-designed template, which speeds up development.
Licode’s intuitive No Code interface allows you to build and customize AI apps without writing a single line of code. Whether you're building for business, education, or creative projects, Licode makes AI app development accessible to everyone.
What kind of experience will my audience have with the AI app?
Your app will feel like a personalized extension of your content.
Users can interact with the AI based on the resources you provide, making the experience feel like they’re engaging directly with your expertise.