Chatbots for Banking Customer Service

Improve customer interactions with AI-powered chatbots.

Why Chatbots are Essential in Banking

In the banking industry, customer service is an integral part of the customer experience. However, traditional methods of handling customer inquiries are often slow and inefficient, leading to customer dissatisfaction.

Chatbots offer a solution to this problem by providing instant, 24/7 assistance to customers. They can handle routine inquiries, such as account balances and transaction histories, freeing up human representatives to deal with more complex issues.

Using AI, chatbots can learn from interactions and improve over time, offering more personalized experiences to customers. This not only enhances customer satisfaction but also reduces operational costs significantly.

AI-powered chatbots are not just about cost savings; they are a step towards transforming the future of banking. As the technology evolves, chatbots will play an even larger role in customer service, providing smoother, more efficient service.

Why Licode is the Best Tool for Banking Chatbots

To stay competitive, banks need to adopt new technologies rapidly. By using Licode, banks can quickly build and deploy AI-powered chatbots to enhance their customer service offerings.

The mission of Licode is to empower everyone—whether you are in IT or a business unit—to create powerful AI applications. For banks, this means deploying AI chatbots that can scale as required and evolve with customer needs.

With Licode, users can design the chatbot interface specific to their needs, utilize 7 different LLMs for custom AI model building, and store important interactions in an integrated database. Its visual builder even allows easy automation of backend workflows.

Why use Licode

Advantages of Using Licode for Banking Chatbots

Ease of Use

Licode requires no coding knowledge, making it accessible for banking professionals to build and deploy chatbots quickly.

All Features Out-of-the-Box

With Licode, all necessary components, from AI model building to backend automation, are readily available, streamlining development.

Scalable and Cost-Effective

Banks can scale their chatbot services without significant financial investment, ensuring comprehensive customer service coverage.

Steps to Building an AI Banking Chatbot

Create an Account: Sign up on Licode to begin building your chatbot.
Prepare Resources: Gather necessary resources such as FAQs and customer interaction logs in doc and pdf formats.
Design Interface: Use Licode’s intuitive tools to create a user-friendly chatbot interface.
Customize AI Model: Build and fine-tune your AI model using Licode’s available LLMs and your banking knowledge.
Add Extra Features: Implement additional functionalities like transaction assistance to enrich the user experience.
Market Your Chatbot: Promote the chatbot to your customers through email campaigns and social media posts.

Enable AI in your app

Licode comes with built-in AI infrastructure that allows you to easily craft a prompt, and use any Large Lanaguage Model (LLM) like Google Gemini, OpenAI GPTs, and Anthropic Claude.

Supply knowledge to your model

Licode's built-in RAG (Retrieval-Augmented Generation) system helps your models understand a vast amount of knowledge with minimal resource usage.

Build your AI app's interface

Licode offers a library of pre-built UI components from text & images to form inputs, charts, tables, and AI interactions. Ship your AI-powered app with a great UI fast.

Authenticate and manage users

Launch your AI-powered app with sign-up and log in pages out of the box. Set private pages for authenticated users only.

Monetize your app

Licode provides a built-in Subscriptions and AI Credits billing system. Create different subscription plans and set the amount of credits you want to charge for AI Usage.

Accept payments with Stripe

Licode makes it easy for you to integrate Stripe in your app. Start earning and grow revenue for your business.

Create custom actions

Give your app logic with Licode Actions. Perform database operations, AI interactions, and third-party integrations.

Store data in the database

Simply create data tables in a secure Licode database. Empower your AI app with data. Save data easily without any hassle.

Publish and launch

Just one click and your AI app will be online for all devices. Share it with your team, clients or customers. Update and iterate easily.

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Don't take our word for it

I've built with various AI tools and have found Licode to be the most efficient and user-friendly solution. In a world where only 51% of women currently integrate AI into their professional lives, Licode has empowered me to create innovative tools in record time that are transforming the workplace experience for women across Australia.

- Cheyanne Carter
Founder @ Divergent Education

Licode has made building micro tools like my YouTube Summarizer incredibly easy. I've seen a huge boost in user engagement and conversions since launching it. I don't have to worry about my dev resource and any backend hassle.