Revolutionizing Customer Service with Virtual Agents

Empower your business with AI-driven virtual customer service agents.

Why Virtual Customer Service Agents are Essential

Customer service is a critical touchpoint for any business. The capacity to address customer queries efficiently can greatly impact customer satisfaction and retention. However, managing high volumes of inquiries can overwhelm human agents, resulting in delayed responses and decreased service quality.

Artificial Intelligence steps in as a game-changer for this sector. Virtual customer service agents, powered by Natural Language Processing (NLP), can handle a myriad of customer interactions 24/7, sporting the ability to understand and respond to queries with human-like accuracy.

The future of customer service is being shaped by AI. By automating routine tasks, virtual agents free human staff to focus on complex inquiries, ensuring a more personalized service experience. AI-driven virtual agents not only enhance operational efficiency but also contribute to a more satisfied customer base, paving the way for long-term business success.

Why Licode is the Best Choice for Your Virtual Agent Needs

Building AI-driven virtual services shouldn’t be a daunting task. With the increased need for efficient, reliable customer interaction tools, Licode provides an intuitive platform that accommodates both technical and non-technical users.

Licode's mission is to democratize AI app development, enabling everyone, from business managers to marketers, to create and deploy powerful AI agents that meet their unique business needs.

Utilize Licode to design the perfect virtual agent. With the ability to customize interfaces, create bespoke AI models using seven different LLMs enhanced by your data, store and manage interactions seamlessly, and automate workflows, Licode stands out as the ultimate no-code solution for modern businesses.

Why use Licode

Benefits of Using Licode for Your AI-Powered Customer Service Agent

Ease of Use

Create your AI-powered customer service agent quickly without any technical expertise.

AI Model Customization

Customize AI models using your business data to better address customer queries.

Out-of-the-Box Features

Access all the necessary tools and features without additional coding or setup.

Steps to Build Your AI-Powered Customer Service Agent

Create an account on Licode. Start by signing up to get full access to Licode’s features.
Prepare your resources in doc, pdf, and csv formats. Gather relevant data such as FAQs, product guides, and customer data to train your AI model.
Design the app's interface. Use Licode’s intuitive tools to develop an engaging and user-friendly agent interface.
Customize the AI model. Tailor the virtual agent to meet your business’s specific customer service needs using Licode’s comprehensive model-building tools.
Add extra features. Enhance the application with additional functionalities like analytics dashboards and reporting tools.
Market your AI agent to your audience. Use targeted strategies to introduce your new virtual agent to your customers and get them engaged.

Enable AI in your app

Licode comes with built-in AI infrastructure that allows you to easily craft a prompt, and use any Large Lanaguage Model (LLM) like Google Gemini, OpenAI GPTs, and Anthropic Claude.

Supply knowledge to your model

Licode's built-in RAG (Retrieval-Augmented Generation) system helps your models understand a vast amount of knowledge with minimal resource usage.

Build your AI app's interface

Licode offers a library of pre-built UI components from text & images to form inputs, charts, tables, and AI interactions. Ship your AI-powered app with a great UI fast.

Authenticate and manage users

Launch your AI-powered app with sign-up and log in pages out of the box. Set private pages for authenticated users only.

Monetize your app

Licode provides a built-in Subscriptions and AI Credits billing system. Create different subscription plans and set the amount of credits you want to charge for AI Usage.

Accept payments with Stripe

Licode makes it easy for you to integrate Stripe in your app. Start earning and grow revenue for your business.

Create custom actions

Give your app logic with Licode Actions. Perform database operations, AI interactions, and third-party integrations.

Store data in the database

Simply create data tables in a secure Licode database. Empower your AI app with data. Save data easily without any hassle.

Publish and launch

Just one click and your AI app will be online for all devices. Share it with your team, clients or customers. Update and iterate easily.

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Don't take our word for it

I've built with various AI tools and have found Licode to be the most efficient and user-friendly solution. In a world where only 51% of women currently integrate AI into their professional lives, Licode has empowered me to create innovative tools in record time that are transforming the workplace experience for women across Australia.

- Cheyanne Carter
Founder @ Divergent Education

Licode has made building micro tools like my YouTube Summarizer incredibly easy. I've seen a huge boost in user engagement and conversions since launching it. I don't have to worry about my dev resource and any backend hassle.